30-Day Money Back Guarantee
Return requirements
We are so confident that you will thoroughly enjoy our tools, that we offer a
30-day money back guarantee. If you are not completely satisfied, you can
return your Festool tool within 30 days of your purchase for any reason. Please
contact our office for a return authorization. We will supply you with the
correct address for your return.
Call us toll-free at 888-337-8600 before any return.
Not all types of returns are to be shipped to the same address – so this is
very important. All return items must be in original condition with all tags
attached and in original packaging.
Warranty disclaimer
When products are returned, Festool is not responsible for any products which
are lost or damaged in transit. If you request an exchange for an item, standard
shipping rates will apply to the re-shipment. Please be sure to use adequate
packaging. Label your package clearly and carefully. Insuring your package for
the value of the products is always recommended. Using a method of shipping that
allows you to get proof of delivery is also recommended.
